Every product we carry is backed by its manufacturer's warranty. Since we work with multiple trusted brands, coverage terms vary by product — here's what you need to know.
OFFROADMONSTER carries products from a range of manufacturers, and each brand sets its own warranty terms — including coverage length, what's included, and any conditions that apply. The specific warranty details for each product are listed directly on that product's page. Please review the warranty section on the product page before purchasing so you know exactly what's covered.
While exact terms vary by manufacturer, most warranties on our products cover:
- Manufacturing defects in materials or workmanship
- Mechanical or electrical failures under normal use
- Component malfunctions not caused by misuse or improper installation
Most manufacturer warranties exclude:
- Normal wear and tear
- Damage from misuse, accidents, or improper maintenance
- Unauthorized modifications or repairs
- Damage from off-label or extreme use beyond the product's intended purpose
If your product develops an issue covered under warranty, email us with the following:
- Your order number
- Product name and a description of the issue
- Photos or video showing the problem, where applicable
We'll review your claim and coordinate directly with the manufacturer to arrange a repair, replacement, or resolution based on that product's specific warranty terms.
Warranty claims are reviewed as quickly as possible, though processing time can vary depending on the manufacturer and the nature of the issue. We'll keep you updated throughout the process and let you know what to expect at each step.
Reach out with your order number and details, and we'll take it from there.
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